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Training

Train your team to communicate like the pros they are

Hands-on training from public speaking to leadership comms. In English or Lithuanian, 1-to-1 or for teams of any size.

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The challenge

Your team knows their work. They just can’t explain it.

The Economist Intelligence Unit found that ineffective communication costs businesses 18% in lost sales, along with delayed projects, lower morale, and missed performance goals.

The good news? Miscommunication can be fixed. Effective communication is a skill, and skills can be taught.

Companies we've trained

Types of training

Choose the workshop your team needs

Most popular | All levels

Presentation & public speaking

Structure, delivery, overcoming fears, handling Q&A. For anyone who presents.

Intermediate

Storytelling for business

Turn facts and data into narratives that stick. For sales, marketing, and leadership teams.

All levels

Building trust via communication

Active listening, empathy, and rapport techniques for client-facing and internal teams.

Popular with international teams

Cross-cultural communication

Navigate cultural differences in multinational teams and international client relationships.

Intermediate | Advanced

Communicating data & insights

Present numbers clearly and turn complex analysis into decisions. For analysts, PMs, and consultants.

One of our top courses

Communication for legal professionals

Simplify legal language for clients and colleagues. Present in court and boardrooms with confidence.

For leaders | 1-on-1 available

Executive communication

Communicate vision, manage change, lead difficult conversations. For C-suite and senior managers.

For managers and C-level

Delivering feedback

Give feedback that develops people, not defeats them. Structure, timing and tone for managers at all levels.

Pricing

Flexible formats. Transparent pricing. No hidden fees.

From a single workshop to a multi-week programme or 1-to-1 coaching.

Half-day workshop

From €1,500

  • 3-4 hours
  • <30 people

Full-day workshop

From €2,500

  • 6-7 hours
  • <30 people

Extensive course

From €3,500

  • 4-8 weeks, weekly sessions

1:1 executive coaching

Custom

  • Fully tailored, 4+ sessions

Open workshops

From €150

  • Public sessions, group discounts

Company webinar

From €800

  • 1.5-2 hours, large teams

All prices exclude VAT. Travel outside Vilnius and Freiburg is quoted separately.

How we work

From proposal to results in 5 steps

  1. 01

    Discovery

    A 15-minute call to understand your needs. No strings attached.

  2. 02

    Proposal

    We design a tailored workshop or programme for your team and goals.

  3. 03

    Research

    We run input sessions and tailor exercises and role-plays to your real situations.

  4. 04

    Delivery

    Hands-on, interactive sessions in English or Lithuanian.

  5. 05

    Follow-up

    A summary with action points, plus a reinforcement session 4-6 weeks later.

Workshops and training in action

Case study

PAYSTRAX - Client relationship and trust building training for an international team

PAYSTRAX, a licensed payment institution regulated in the UK and Lithuania, wanted to improve customer loyalty and optimise internal workflows across their 4 offices in Lithuania, Iceland, and the UK. We delivered a multi-format training programme that included online company-wide seminars and in-person workshops in Vilnius and Klaipėda. Our training covered emotional intelligence in client-facing comms and effective process management.

Communication training equips employees with the skills to handle disagreements professionally and constructively, rather than reacting based on emotions. This enables more productive conversations, reduces workplace tension, and fosters a more harmonious and collaborative work environment.
Monika Kareckaitė-Šiupinienė Group CHRO, PAYSTRAX

16

Sessions

45+

Participants

2

Locations

What our clients say

I retain the most information when I get to physically test my abilities and thoughts during the training itself. The trainers encouraged thinking and experimenting - and special commendation for the fact that there was a lot of laughter in the workshop.

Emilija Pilypienė

P&C Partner

I had a great time and didn’t even have time to check my phone or reply to work emails - and we all know how hard it can be to disconnect from that. I’m very happy with my decision to choose the First Impression team.

Vilija Sriubiškė

Head of Communication & Branding Division

Communication training equips employees with the skills to handle disagreements professionally and constructively.

Monika Kareckaitė-Šiupinienė

Group CHRO, PAYSTRAX

FAQ

Questions about our training

Half-day workshops start at €1,500 for up to 30 people. Full-day sessions start at €2,500. Multi-session courses start at €4,000. We always provide a fixed quote before you commit.

We typically need 2-3 weeks to prepare a tailored workshop. For large groups or multi-day programs, 4-6 weeks is ideal. Urgent requests are possible - just ask.

Yes. We deliver workshops across the Baltics, Germany, and Switzerland. Travel costs are quoted separately, and virtual workshops are available worldwide.

8-20 people is the sweet spot for interactive workshops. We can handle groups up to 200 for keynote-style sessions, but the format shifts from hands-on exercises to presentations with audience interaction.

Always. We tailor every workshop to your context - the examples, exercises and role-play scenarios use your real-world situations. We’ve worked with tech, finance, legal, government and professional services.

A summary document with key takeaways and personal action points. For multi-session programs we also provide a follow-up session 4-6 weeks later to reinforce learning.

Ready to make a great first impression?

Tell us what you’re working on and we’ll show you what good looks like for your vertical.

Book a discovery call